About Us
Town & Country Insurance is a full service Independent Insurance Agency with eight locations throughout Central Iowa. We have a highly trained staff of qualified, licensed insurance agents. We emphasize the ongoing education and training of our staff, and commitment to provide quality service. We offer a full line of insurance products including home, auto, business, farm, crop, life, health, senior products, and more. Town & Country Insurance has grown to become one of the largest insurance providers in Iowa. We look forward to serving your insurance needs. Town & Country Insurance is a division of First State Bank of Webster City, Iowa.
Our Service
Our automated system enables us to offer coverage at competitive prices. We offer fast comparison quotes from a wide variety of companies. Payment plans can be designed to fit your specific needs. We also offer 24/7 claims reporting for fast and efficient processing of your claims.
Our Goal
Our goal is to provide you, our customer, with products that meet your needs. Our skilled professionals have your best interests at heart and will work with you to provide coverage suited to your individual needs.
Our Pledge of Performance
Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy. As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy, This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim. Help solve problems related to your coverage or account.
- Explain the coverage and options available to you through our agency, at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency numbers, Internet account access, email and call center services.
- Use our experience and multiple company relationships to provide coverage based on your individual needs.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
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