Our Agency
Town & Country Insurance has a highly trained staff of qualified,
licensed insurance agents. We emphasize the ongoing education
and training of our staff so that we can provide the best professional
service to our clients. Because of our excellent staff, and commitment
to provide quality service, Town & Country Insurance has
grown to become one of the largest insurance providers in Iowa.
We look forward to serving your insurance needs. Town & Country
Insurance is a division of First State Bank of Webster City,
Iowa.
Our Service
Our automated system enables us to offer the best coverage at
very competitive prices. We offer fast comparison quotes from
a wide variety of companies. Payment plans can be designed to
fit your specific needs. With a full-time claims manager, Town
& Country Insurance also offers fast and efficient processing
of your claims.
Our Goal
Our goal is to provide you, our customer, with products that
meet your needs. Our skilled professionals have your best interests
at heart and provide personal service second to none. Insure with
the best! |
Our Pledge of Performance
Trusted Choice agencies are insurance and financial services
firms whose access to multiple companies and commitment to quality
service enable us to offer our clients competitive pricing,
a broad choice of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed
to treating you as a person, not a policy. This commitment means
we shall:
- Work with you to identify the insurance and financial services
that are right for you, your family or your business and use
our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair
resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through
our agency, at your request.
- Return your phone calls and e-mails promptly and respond to
your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all
of the following: emergency numbers, internet account access,
e-mail and call center services.
- Use our experience and multiple company relationships to customize
your coverage as needed.
- Commit our staff to continuing education so they may be more
knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know
if we fail to meet our commitment, so we may take corrective action. |
