Insurance Customer Service Representative - Eagle Grove

THE ROLE

The Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities.

ESSENTIAL JOB DUTIES

• Provide clerical assistance to agency producers
• Assist on special projects
• Round out accounts by cross-selling additional coverage or policies to agency clients.
• Quoting possible personal, farm and commercial changes for premium differences
• Responsible for the customer service needs of the office’s personal, farm, commercial, life insurance and health clients.
• Process personal, farm, commercial, life and health policy changes and cancellations.
• Proof all changes and cancellations.
• Process company correspondence.

SKILLS

· Highly professional with unquestionable integrity and moral character

· Attention to detail

· Ability to communicate effectively across a diverse organization and client base

· Ability to prioritize, be flexible, respond to change environments

· Strong listener and works well with people

· Ability to work in a fast-paced environment

· Service oriented and self motivated

PERKS OF JOINING TOWN & COUNTRY INSURANCE

· Five day work week

· Competitive pay and benefit package

· Professional and friendly co-workers

· Generous paid time off

· 401(k) matching

· Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled