Insurance Customer Service Representative

Date Posted
November 1, 2023
Type
Full Time
Location
Town & Country Insurance Lake View
909 9th St
Lake View, IA 51450, US

Job Details

THE ROLE

The Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. Provide current clients and prospects with quality service, assist agency with prospecting and sales activities.

ESSENTIAL JOB DUTIES

  • Provide clerical assistance to agency producers
  • Assist on special projects
  • Round out accounts by cross-selling additional coverage or policies to agency clients.
  • Quoting possible personal, farm and commercial changes for premium differences
  • Responsible for the customer service needs of the office’s personal, farm, commercial, life insurance and health clients.
  • Process personal, farm, commercial, life and health policy changes and cancellations.
  • Proof all changes and cancellations.
  • Process company correspondence.

SKILLS

· Highly professional with unquestionable integrity and moral character

· Attention to detail

· Ability to communicate effectively across a diverse organization and client base

· Ability to prioritize, be flexible, respond to change environments

· Strong listener and works well with people

· Ability to work in a fast-paced environment

· Service oriented and self motivated

PERKS OF JOINING TOWN & COUNTRY INSURANCE

· Five day work week

· Competitive pay and benefit package

· Professional and friendly co-workers

· Generous paid time off

· 401(k) matching

· Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - M/F/Vets/Disabled

Requirements

Skills

Required

Communication Skills

Behaviors

Preferred

Leader: Inspires teammates to follow them

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Education

Required

High School or better.


 

Contact Information

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