Skip to main content
Main Content



Contact Town & Country Insurance 24 hours a day, 7 days a week to report a claim. Simply dial your local branch phone number and you will be directed to a customer service representative to handle your claim.

  • Webster City -  (515) 832-3787 or 1-800-227-1527
  • Eagle Grove -  (515) 448-5177 or 1-800-448-5178
  • Clarion - (515) 532-2210
  • Story City - (515) 733-4315 or 1-800-285-6975
  • Fort Dodge - (515) 573-1125 or 1-866-244-8299
  • Humboldt - (515) 332-3326
  • Jewell - (515) 827-5555

To report a non-emergency claim via the Internet

24-hours-a-day, 7-days-a-week, use the claim report initiation forms below. These forms do not function in lieu of a claim report. This report serves only as a method of informing your agent of a loss. It is still necessary to contact your agent in person as soon as possible. Upon receiving this report, an agent will attempt to contact you immediately.

These forms are an instantaneous means of making initial correspondence with our agency. We hope this service creates a more user friendly claims service for our clients.

Auto Loss Form
Homeowners Loss Form

© 2018 TCINS. All rights reserved.
Equal House Lending FDIC