Our mission is to protect and enhance the well-being of all our customers. When disaster strikes we help to rebuild shattered lives.
Our mission is to protect and enhance the well-being of individuals and families by helping them manage risk and rebuild shattered lives when disaster strikes. This is demonstrated in our commitment to customers, agents, employees, and the community.
Commitment to Customers
Customers can rely on us to be there day and night in times of crisis. Our customers continually give our claims service high marks, with Acuity maintaining a 95% satisfaction rating.
Commitment to Agents
Acuity is solely dedicated to the independent agency system, and agents are a key part of our service team. We are consistently recognized as a company that is easy for agents to do business with and have earned many awards as a top business partner from independent agent associations nationwide.
Commitment to Employees
Everyone who works at Acuity plays an important role in our shared success. Employee empowerment and our fun-loving culture have led to our recognition as a top workplace. We are proud to be an innovative employer, not only in the insurance business, but across all industry sectors.
Commitment to Community
Because insurance losses can impact not just an individual or single family, but also an entire community, fulfilling our promise of protection is important to all. We recognize the importance of supporting the community in fulfilling our mission.