Employers Mutual Insurance
EMC’s mission is to improve lives by providing trusted financial protection for our policyholders, profitable partnerships with our agency partners, an inspiring culture for our team members and service to our communities.
Our brand promise—Count on EMC®—represents the core values upon which EMC Insurance Companies has built its reputation. Since 1911, policyholders, agents, team members and communities have come to Count on EMC for superior protection, exceptional service and financial security.
The five EMC values are the essence of our company's identity. These are the beliefs we operate by that create our corporate culture. Keeping these values in mind while working with fellow employees, agents and policyholders enables us to fulfill our company mission. We are counting on all EMC employees to exercise these principles in their daily work.
- We build partnerships and create meaningful connections with each other, our agents, policyholders and communities.
- We deliver exceptional customer experiences by being responsive and finding solutions to our customers’ needs and expectations.
- We are caring, approachable and knowledgeable.
- We are honest, fair and ethical.
- We act with integrity and do the right thing, always.
- We are truthful and stick to the facts, no matter what.
- We are dependable, accountable and consistent.
- We are reputable and respectful of others.
- We are genuine, sincere and straightforward.
- We commit to a culture where people feel valued, respected and empowered.
- We champion diversity and embrace equity.
- We believe in teamwork and collaboration to reach shared goals.
- We believe in our power and ability to continuously improve, adapt and thrive.
- We proactively adjust to change, overcome challenges and find innovative solutions in our quest for excellence.
- We drive results with energy and passion regardless of circumstance.